Zahra J.

Hello! I'm Donnah Mae, and I'm truly passionate about teaching. With over 12 years of experience in ESL education and a TOEFL certification, I'm dedicated to helping my students succeed in English. Throughout my career, I've taught many students, each with unique needs. I listen carefully and use my interpersonal skills to make sure each student feels supported and understood. I believe in regular assessments to know where you're strong and where you can improve. My lessons are well-planned, focusing on specific skills, and I use different materials to keep you engaged. Whether you need extra help or are preparing for an exam, I provide positive feedback to help you progress. I enjoy creating a supportive and engaging learning environment. My sessions are interactive, and I understand different learning styles to make your learning experience enjoyable. With my ability to work independently and under pressure, I ensure a smooth and effective learning experience. My goal is to help you confidently achieve your language goals and make learning fun and productive. I look forward to welcoming you to my classes and helping you on your journey to English proficiency. Let's achieve great things together! Education June 2005 - March 2009 University of the Immaculate Conception Management Accounting Experience Instructor January 3, 2012 - Present Conducted regular assessments of students' strengths and weaknesses. Planned sessions targeting specific skills. Developed improvement strategies and provided learning materials. Tracked progress and set goals, offering timely feedback. Engaged in free trial lessons and diagnosed student needs. Administration Head November 2015 - November 2018 Hired and trained employees. Delegated tasks and monitored daily operations. Acted as a liaison between employees and upper management. Developed policies for positive staff interaction. Increased workplace efficiency and managed annual finances. Accounting Service Control Officer Ensured compliance with control systems and regulations. Conducted safety meetings and mentored staff. Managed a team of technicians and advisors. Maintained customer relationships. Real-Time Analyst March 2008 - March 2012 Monitored contact center metrics and managed real-time alerts. Dynamically allocated resources to minimize overstaffing. Analyzed data to adjust forecasting models. Customer Service Associate (NetSpend, AT&T) Handled Tier 2 support and complex technical issues. Maintained customer relationships and provided detailed information. Disc Jockey Managed playlists and ensured timely music and commercials. Engaged with listeners and presented live events.

Subjects & Levels: KS3 & GCSE: Biology, Chemistry, English Language & Literature A-Level: Biology - Edexcel A, AQA, OCR Chemistry - Edexcel, AQA, OCR A Language: English to a proficient level and Telugu to an intermediate level. No SEND Experience Preferred Age Group - No preference I have found tutoring to be one of my best strengths. I am able to best cater to my student's needs, goals, and levels and work out a plan to help them reach their goals and beyond. I teach with patience and do not move on till my students understand what I am teaching. I am able to have a good holistic overview of the topics I teach and equip my students with the best tips to help make the subject easier. I am a quick learner and understand the steps to learning that one must take to learn efficiently. Communication and understanding are my strengths, hence why my students are able to grasp the concepts of topics well. I follow a step-by-step process and teach with patience, taking in the request of parents and the needs of the student. I am currently a Business & Management student at Royal Holloway, University of London. Aside from academics, my interests widely range from music, dance, sports, and reading. When I find interest in something, I try to learn and teach myself as I have with dance and the Korean language. I have high expectations for myself and encourage my students to do the same for themselves. I am also told to have a very easy going personality so I have a great rapport with my students and they find me easy to communicate with and ask me questions. Alongside my A-Levels, I have completed an EPQ in which I earned a B. The question of my research was about meditation, its benefits, and whether it should be made obligatory in school settings. It included investigating, collecting, and summarising primary data and as well as an initiation to implement meditation in my school as part of the well-being program. It gave good results and also spread awareness of this very beneficial practice. Other than that, I have attended courses on leadership as well.