Team Lead - Tutor Team France (h/f)
Lyon / Wien - French - m/w/d
At GoStudent, we work passionately every day to fulfill our mission in building the #1 global school! Headquartered in Vienna and founded in 2016, Gostudent is the leading, scale-up, venture-backed Edtech platform. With +291M€ raised from national and international investors we’re growing at 30 percent MoM and aiming for 5x-10x growth within our international markets in the next 12 months!
- Be accountable for the recruitment, onboarding, training, retention and happiness of tutors and actively manage the tutor hiring funnel from generating leads together with marketing to interviewing and onboarding;
- Observe tutor activity and proactively drive engagement with our customers, improve their teaching skills and ensure overall satisfaction;
- Ensure best practices exchange and communication within the community;
- Be responsible for the decisions taken on the French market for the Tutor community;
- Be a core member of the French Management Team to enable the business strategy to match the needs of your department;
- Lead a group of young Tutor Recruitment Managers and enhance a positive team spirit;
- Be responsible for the Tutors activities that include metrics, compensation, benefits, Tutor relations, costs and policies.
Who you are:
- Team Leader: You motivate people and unfold their potential
- Hands-on: You help and show a high degree of initiative and responsibility
- Reactive Project Manager: You welcome a dynamic/startup environment juggling multiple tasks
- Data/tech enthusiast: You feels comfortable in tech environment and have some experience in understanding data and taking according actions
- Solution-oriented: You are creative and always have the right solution ready for all problems and the skills to implement them operationally
- Organizational talent: You know how to structure yourself and keep a cool head and the overview even in stressful moments
- Communicative: You like to communicate and you can put yourself in the shoes of every customer and you will patiently find the right solution for every problem and thus put a smile on our customers’ faces
- Teamplayer: You love working in a team and especially with many people, share your knowledge and infect others with your motivation -** French Speaker**: You are a native French Speaker and can also speak english fluently. Any other language is a plus but not mandatory.
What we offer you:
- A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity
- An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues
- Flexible working hours, partly from home and in one of our office in Vienna or in Lyon
- Team events on a regular basis and an amazing roof-top terrace with a view
- Coffee and snacks for free all week
- International company with private courses to improve your language skills
Would you like to bring in your expertise and support GoStudent in achieving its goals even faster? With us, you’ll be able to implement your bold ideas and build processes and structures that ensure our ongoing growth. Not only will your mentor support your personal development, you’ll also lead a motivated and passionate team to unlock their full potential. If this sounds good to you - board the rocket, fast-track your career and revolutionize with us the world of tutoring!