Be at the forefront of innovation in the education sector!

Community Manager (DACH)

Wien - En/De - m/w/d

GoStudent is an Edtech platform disrupting the tutoring market and bridging the knowledge gaps of young students. +16M€ raised from international investors such as Leftlane Capital and DN Capital. 130 employees spread over our offices in Vienna and Lyon (and soon in Spain & UK/IE).

We want to shape the future of learning as the first digital tutoring platform, truly dedicated to the idea of "students first", with products that are perfectly tailored to the fast-paced & digital lifestyle of today's primary and high school students.

What you’ll do:

  • Grow GoStudent's online community on all social channels and e-mail.
  • Be in direct contact with our customers and new potential customers and tutors.
  • Answer to comments and direct messages, providing the best insights and information on who we are and what we stand for.
  • Respond to customers in a timely manner.
  • Use our automation tool to generate new leads for the sales team.
  • Apply crisis management to deal with negative comments.
  • Set our communication guidelines.

Who you are:

  • University student or recent graduate.
  • First experience working in customers service or community management.
  • Good communication skills and empathy to understand our customers' needs.
  • Thrives in a fast-paced, chaotic and innovative environment.
  • High levels of integrity, autonomy, and self-motivation.
  • Excellent analytical, organizational, and project management skills.
  • Big plus point: you are an expert in TikTok!

What we offer you:

  • Annual gross salary regarding the collective agreements starting at € 1.862,- overpayment according to the level of experience.
  • A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity.
  • An amazing and flexible startup atmosphere with highly motivated and open-minded colleagues.
  • Flexible working hours, partly from home and in our modern office in the 2nd district in Vienna, 5-min walking distance from Praterstern train station.
  • Team events on a regular basis and an amazing roof-top terrace with a view.
  • International surrounding with private courses to improve your language skills.

Apply now and join our team of 130+ employees, 1,500+ tutors and 5,000+ customers (growing at 20% MoM!) and be part of the change in Education!

You want more? Check out what our team members say about GoStudent on Kununu and visit our Instagram career page for a behind the scenes glimpse!

Apply now