Build the no. 1 global school with us!

Tutor Recruitment Operations Manager (Greece)

Athens / Vienna - Greek - m/w/d

logic-icon

Perks:

Flexibility Fast-Track-Career Team Events

At GoStudent, we work passionately every day to fulfill our mission in building the #1 global school! We want to enable every student in the world to unlock their full potential – through affordable and inspiring classes from quality teachers. Our goal is to ensure long-term learning success – for a self-determined future for our students!

Your tasks:

Are you a results-oriented organizational talent with strong communication skills? Do you love working in a highly-dynamic work environment? If this sounds like you, we’d love to hear from you!

Your Mission

  • You are responsible for running the daily tutor operations – in particular, this means increasing our supply of tutors in the market and being accountable for recruiting, onboarding and training several hundreds of tutors thus ensuring we can cover student demand

  • You find resolutions to tutors issues and questions (e.g., technical issues, GoStudent plattform and processes, swift workarounds for adhoc challenges) - all via WhatsApp, calls & e-mails directly or through our CRM system

  • You lead and manage workshops to onboard, train and update our community of tutors

  • You support global initiatives to drive operational excellence and run your own projects to streamline processes or improve your market’s KPIs (e.g., creation of onboarding videos, automation of the application process, conception of admission tests, etc.)

  • You ensure a smooth cross-functional communication and collaboration between all departments (Sales, Customer Success)

Who you are:

Your Special Skills

  • Hands-on attitude: Self-motivated, capable of dealing with constant change and getting things done in a timely and effective manner

  • Solution-oriented: You are a creative problem solver and a go-getter, you love challenges and do not stop no matter how many obstacles you face

  • Organizational talent: Pragmatic multi-tasker with a structured working style. You know how to keep a cool head, effectively prioritise, and see the big picture even in stressful situations

  • Communicative: Strong communicator with high level of empathy - you can put yourself in the shoes of our tutors and you will patiently find the right solution for every problem and thus put a smile on our tutors’ faces

  • Data & Tech: You feel comfortable analysing data and reading dashboards to make data-driven decisions as well as working with digital tools (e.g., Excel, Google Sheet, CRM)

  • High level of English required as you will be working in a international team setting

  • At least 1 year of work experience in fast-paced internet companies

  • You possess a degree in a quantitative subject (e.g., Business, Engineering, Finance/Economics) or a degree in Educational Leadership from a top university

  • Working knowledge of a CRM tool (e.g., Hubspot, Close, Pipedrive, Salesforce, etc.)

  • Experience with group interviews, leading trainings or facilitating workshops

What we offer you:

  • Competitive compensation package consisted of a base salary and an uncapped monthly commission bonus scheme;
  • Private Health Insurance;
  • An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues;
  • Flexible working hours, partly from home and in our modern office in the city center of Athens;
  • Team events on a regular basis and an amazing roof-top terrace with a view;
  • Coffee and snacks for free all week, beer and wine on Friday evenings;
  • International surrounding with private courses to improve your language skills

Do you want to get a taste of start-up vibes and unlock your creativity to master exciting challenges? Work in a fun and international team with a modern office and great public transport connections? Arrange your work-hours flexibly and have the possibility to work from home or other GoStudent locations? Get all the free coffee you want and kick off your evening with some Playstation or happy hour on the rooftop terrace? Before we run out of breath, if this sounds good to you, then: Board the rocket and fast-track your career at GoStudent on the mission to build the no.1 global school!