Build the no. 1 global school with us!

Tutor Success Manager

Istanbul - English - m/w/d

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Perks:

Flexibility Fast-Track-Career Team Events

At GoStudent, we work passionately every day to fulfill our mission in building the #1 global school! We want to enable every student in the world to unlock their full potential – through affordable and inspiring classes from quality teachers. Our goal is to ensure long-term learning success – for a self-determined future for our students!

Your tasks:

  • Tutor Experience Management: You accompany our tutors through the entire tutor lifecycle and improve the tutor experience through structured projects and action plans in order to increase their loyalty (retention rate) and satisfaction (NPS score).
  • Process management: You question, improve and automate existing recruiting, training and feedback processes and will work to introduce new processes.
  • Project management: You are responsible for various GoStudent projects (e.g. creation of onboarding videos, automation of the application process, conception of admission tests, etc.).

Who you are:

  • Hands-on mentality: You show a high degree of initiative and responsibility.
  • Solution-oriented: Nothing is impossible. You are creative and always have the right solution ready for all problems and know how to implement them in practice.
  • Creativity and ambition: You have new and creative ideas to help our team grow quickly, achieve our ambitious goals, and reduce turnover.
  • Education: Completed university degree, first work experience in a similar position is desirable.
  • Organisational talent: You know how to structure yourself and keep a cool head and an overview even in stressful moments.
  • Team player: You love working in a team and especially with many people, sharing your knowledge, and infecting others with your motivation.
  • Digital skills: You like to work with different data and digital tools.

What we offer you:

  • Exciting start-up atmosphere with highly motivated, fun, and experienced colleagues!
  • Individual development/growth opportunities within a fast-growing company through cross-departmental projects.
  • International environment and private courses to improve your language skills

Do you want to get a taste of start-up vibes and unlock your creativity to master exciting challenges? Work in a fun and international team with a modern office and great public transport connections? Get all the free coffee you want and kick off your evening with some Playstation or happy hour? Before we run out of breath, if this sounds good to you, then: Board the rocket and fast-track your career at GoStudent on the mission to build the no.1 global school!